Privacy Policy

Privacy Policy

We store statistical information derived from the orders placed on our website.

We do not sell, rent or trade any personal information that is provided to us through ordering and communication processes to third parties.

We hold any information obtained about our customers in the strictest confidence. No personally identifiable information (such as a name or an email address) from visitors to our website is used for any other purpose than during the placement of an order or a communication with our staff to analyse the productivity of our organisation and enhance the service we provide to our customers. Statistical information is collected from visitors to this website in order to monitor traffic trends. We do not associate this data with any personally identifiable information that you might provide to us in any way.

We may from time to time notify you of special discounts, new products etc, available to our internet customers unless requested not to do so.

If you have any questions about your privacy as it relates to our website please contact us by email at info@curiositysnug.com

PRIVACY POLICY

Curiosity Snug® is committed to safeguarding and preserving the privacy of visitors. This Privacy Policy explains what happens to any personal data that you provide, or that Curiosity Snug® collects from you whilst you visit the site. Curiosity Snug® updates this Policy from time to time so please do review this Policy regularly.

INFORMATION WE COLLECT

In running and maintaining the website, Curiosity Snug® may collect and process the following data about you:

Information about your use of the site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
Information is provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means.

EU RIGHT OF WITHDRAWAL REQUESTS

If you submit a withdrawal request via our EU Withdrawal Form, we will collect and process your name, email address, and order reference number for the purpose of processing your withdrawal in accordance with EU Directive 2023/2673. This data is processed on the lawful basis of legal obligation. We will retain withdrawal request records for a minimum of 3 years for compliance and audit purposes. A confirmation email will be sent to you upon receipt of your request.

USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. Curiosity Snug® may use cookies where appropriate to gather information about your order to assist Curiosity Snug® in improving the website.

Curiosity Snug® may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Curiosity Snug® advertisers may also use cookies, over which Curiosity Snug® has no control. Such cookies (if used) would be downloaded once you click on advertisements on the Curiosity Snug® website. Please see our Cookie Policy for full details.

USE OF YOUR INFORMATION

Curiosity Snug® uses the information collected from you to provide tailored services to you. In addition to this, Curiosity Snug® may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to Curiosity Snug® products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

To inform you of any changes to the Curiosity Snug® website, services or goods and products. If you have previously purchased goods or services from us, Curiosity Snug® may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance Curiosity Snug® may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which Curiosity Snug® believes may interest you. Where such consent has been provided it can be withdrawn by you at any time.

STORING YOUR PERSONAL DATA

In operating the website it may become necessary to transfer data collected from you to locations outside of the United Kingdom or European Economic Area for processing and storing. Where such transfers occur, Curiosity Snug® will ensure that appropriate safeguards are in place in accordance with UK GDPR and EU GDPR requirements, such as Standard Contractual Clauses or adequacy decisions. Curiosity Snug® will do its utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. Curiosity Snug® cannot guarantee the security of data that you choose to send electronically. Sending such information is entirely at your own risk.

DISCLOSING YOUR INFORMATION

Curiosity Snug® will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

In the event that Curiosity Snug® sells any or all of the business to the buyer.
Where Curiosity Snug® is legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

THIRD-PARTY LINKS

On occasion, Curiosity Snug® includes links to third parties on this website. Where Curiosity Snug® provides a link it does not mean that Curiosity Snug® endorses or approves that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

ACCESS TO INFORMATION & YOUR RIGHTS

In accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable the EU General Data Protection Regulation (EU GDPR), you have the following rights:

  • The right to access any personal information Curiosity Snug® holds about you
  • The right to rectification of inaccurate personal data
  • The right to erasure (‘right to be forgotten’)
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise any of these rights, please contact us at info@curiositysnug.com. We will respond to your request free of charge within one month of receipt.

If you are based in the EU and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

CONTACTING US

Please do not hesitate to contact Curiosity Snug® regarding any matter relating to this Privacy Policy using the contact page or by emailing info@curiositysnug.com.